QHR Recruitment

Trading Firm/Logistics/Distribution

Engineer(IT/Web/Pre-sales)

Bangkok(near BTS/MRT)

50,000 THB - 100,000 THB

-

8:30~17:00 Monday-Friday

- Social Security
- Medical Insurance(Maz 18,000 THB / year)
- Business travel allowance 500THB / day (Over 150 KM)

Saturday, Sunday, National Holiday

2 minutes on foot

This position will be responsible for the operation and improvement of an iOS / Android application (developed with Flutter) and a web application for farmers in Thailand. The role plays a crucial part in ensuring stable service operations and improving system performance by managing bug fixes and system enhancements to support agricultural producers' efficiency.

<Key Responsibilities>
• Identify and diagnose system failures and provide support to local users
• First-level response to bugs, formulation, and implementation of workarounds
• Report bugs to system development vendors, request fixes, and track progress
• Verify fixes and report completion to field operations
• Identify improvement areas in existing functionalities and create system specifications and requirements
• Conduct interviews with local farmers and stakeholders to determine necessary system improvements
• Provide user support and handle inquiries (e.g., guidance on using the agricultural application)
• Enhance system stability and optimize operational processes
• Create specifications for system improvements and new features
※Location: Thailand (Bangkok or other local offices)
Business trips to local farms may be required.

<Must>
• Age from 35-40 years old (Negotiable)
• Minimum 3 years of experience in system operation and maintenance
→Experience in troubleshooting, bug handling, and system operations management
• Experience in system specification creation and requirements definition
• Experience coordinating with external vendors and development teams
• Good command of English (for communication with the development team)
• Strong communication skills to work effectively with field users (e.g., farmers)

<Prefered>
• 5+ years of experience in system operation and maintenance (especially for those who can make independent technical decisions and build operational workflows)
• Experience managing cloud-based system operations (AWS, Azure, etc.)
• Experience in data analysis and research using NoSQL databases
• Experience in IT support and help desk operations
• Experience in system automation and operational process improvements
• Knowledge or experience in the agriculture industry
• Good command of Japanese