• ISO 9001-related tasks
• Handling customer complaints
• Managing quality-related documents
• Supervising a team of 6 inspection staff
• Transition to ISO 13485 in the future.
• Other related job
1. Free inspection and Parts sales:
Scheduling and conducting Free Inspections on-site, creating and sending the Inspection Report, and following up with customers on reports and quotations either in person or online. In the future, you may visit customers in Southeast Asia for Free Inspections, depending on your English proficiency.
2. Parts replacement, machine maintenance, modification works or new projects
Conducting site visits to assess the scope and details of the work, coordinating with contractors for planning and estimates, and preparing the estimate for the customer. Following up with the customer until the order is confirmed, then creating a work plan after the order. Coordinating with the customer and contractors for the execution of the work, supervising the work, and preparing a report upon completion.
3. Promoting Parts sales
Providing technical service and sales to encourage customers to use and purchase more Eirich parts, including checking the usage of customer parts, the lifetime and cost of imitation parts, conducting tests and comparisons on Eirich parts, and collaborating with Japan to manufacture parts in sizes that meet customer requirements.
4. Stock parts and warehouse control
Managing parts inventory and parts warehouse.
5. Leader
Managing Thai technical staff and their organization as the head of the department.
Total: 15 employees
Japanese: 2 employees
Engineer Department
Total: 9 employees(MGR is Thai and has worked in Japan for about 7 years.)
Japanese: 0 employees
Products Involved: Parts, semiconductor equipment, medical devices
Applications of the Products: Semiconductor manufacturing equipment, medical-related components
Materials Used: Metal/Rubber
Availability of Design Specifications for the Products: (Available/Not Available)
Types of CAD:SOLIDWORKS, Autodesk Inventor, AutoCAD
Scope of Work:
・Detailed design of parts with predetermined specifications
・Create detailed drawings of machine parts and assemblies using CAD
・Develop designs based on customer orders
・Provide instructions to manufacturers on production and assembly based on design drawings