- Sales activities for Japanese companies (Existing client follow-up) and related administrative tasks
- New business development (Responsible for sales activities targeting Chinese, Taiwanese, and Korean companies, utilizing language skills)
- Communication with suppliers
- Providing interpretation services
- Negotiation and relationship-building with customers and suppliers
- Coordination of shipping schedules
- Coordinate with internal and external related department
- Handle sales documents (Issue Invoice, Documentation Management, Preparation of a Quotation)
- Other tasks as assigned
Managing for Control Valve Maintenance Business:
▪ To oversee, to guide and to coach the service team, ensuring they follow best practices and maintain service level agreements.
▪ To oversee and to assist in diagnosing issues of control valve, providing technical solutions for the best benefit of customers.
▪ To improve the customer experience, this can include organizing work schedules, improving efficiency and ensuring prompt problem solving.
▪ Maintaining Customer Relationships, to monitor issues and handling customer complaints, having strong problem-solving skills to address customer concerns and identify areas for improvement.
▪ Managing Costs, to manage the budget related to a Company’s Maintenance & Service department effectively.
▪ Quality Assurance oversees quality standards to ensure the company delivers the highest quality of control valve services and complying to all related Group Company’s quality policies.
Safety and Environmental Issues:
▪ To oversee and supervising the safety and environmental issues, ensuring a safe and healthy work environment and take steps to mitigate any risks in a workplace.
• Propose solution Proposal and support test cut (at customer and in-house solution Center).
• Conduct technical seminars for distributors and end-users.
• Evaluate the company's tools and Summarize test data.
• Support / enhance the sales team through daily support and Training.
- Finding new client (70%)
- Maintain relationship with existing customer (30%)
- Coordinate schedule with Sales engineer and Project Engineer before and after PO
- Join Inspection with Sales engineer
- Make QT&IR (If Possible), Submit QT (Must) and Inspection report
- Follow up visit customer, Coordinate documents before and after PO
- Update daily report, Forecast income, opportunity/account info
- Join meeting sales(2/week), and monthly meeting(1/month) at warehouse
- Various types of die rolls (die-cut rolls, emboss rolls, anvil rolls)
- Die roll units and engraved cutting dies
- Maintenance services for the above products (e.g., regrinding, edge repair)
In charge of equipment and factory management
• Conducting local market research, analysis, and strategy development
• Maintaining relationships with existing clients and developing new customers (approximately 30% existing, 70% new)
• Securing appointments, proposing company services, explaining plans, and finalizing contracts
• Preparing sales materials, visiting clients, and preparing quotations
• Coordinating and communicating with the mother factory in Japan
• Collaborating with manufacturing staff for production alignment
• Managing and mentoring the sales team (4 Thai staff members)
• Focusing on expanding, hunting, developing new customers 70% and maintain the existing customers 30%
• Proactively identify and pursue new business opportunities across various industries for air and sea freight services.
• Drive sales activities to expand the customer base and increase revenue.
• Actively hunt for new customer accounts and conduct regular visit to nurture relationships with both new and existing customers.
• Conduct regular customer visits and provide service for new and existing customers.
• Provide competitive quotes, explain transit times, routes, and rates, and follow up for feedback.
• Work closely with operations teams to ensure smooth shipment handling and timely deliveries.
• Assist customers with freight documentation, ensuring all customs compliance requirements are met.
• Prepare and negotiate service proposals, focusing on delivering high-quality service.
• Respond professionally to customer inquiries, sales leads, and complaints.
• Assist with rate offerings and conditions for air and sea freight, including responses to RFIs, RFQs, RFPs.
• Maintain accurate and up-to-date records of customer visits and sales progress in the CRM system.
• Prepare and present monthly sales and marketing activity reports.
• Maintain the relationship with the existing and new customers.
• Plan the sale strategy for achieve the target.
• Visiting new customer to present our service and visit existing customers.
• Support and assist the sales manager or assistant sales manager when visit the customers.
• Manage and monitor shipments and solve the problem promptly.
• Support and coordinate with CS department.
• Prepare sales report to update progress to the manager.
• Approaching (by visiting, E-mail, call,etc ) new customers and existing customers.
• Taking charge of Chinese clients
• Providing quotation and follow up for feedback.
• Preparing monthly sales and marketing activities reports.
• Making daily and monthly report.
• Other related jobs
• Approaching (by visiting, E-mail, call,etc ) new customers and existing customers.
• Taking charge of Chinese clients
• Providing quotation and follow up for feedback.
• Preparing monthly sales and marketing activities reports.
• Making daily and monthly report.
• Other related jobs
• Make technical proposals to customers and support productivity improvement by our products.
• Hold product information seminars and meetings to support sales of distributors.
• Visiting with distributors or visiting ourselves to get new inquiries.
• Promote selling new products and key products.
• Other activities related to sales
1. Visit customers to understand what customer needs
2. Introduce suitable Machine, Factory equipment and others related goods to customer
3. Collaborate with Maker to design and produce machine/ special machine to meet customer needs
4. Planning and achieve sales target
5. Issue report to manager
Construction & Engineering : Tent Warehouse, Tent House, Uniflow Door Products etc
Industrial Machinery & Tools : Air Compressor & Integrated Control System, Cooler for Electric Control Panels,Lubricant, Cutting Tools and Cutting Tool etc
• Supporting for product installation
• Performing machine maintenance
• Preparing reports for clients
• Other related jobs