- Design, implement, and maintain complex systems infrastructure, including hardware, software, and networks.
- Monitor system performance and troubleshoot technical problems.
- Analyze network data and infrastructure to identify inefficiencies and areas for improvement.
- Develop and implement solutions to optimize system performance and security.
- Provide technical support and consultation to end-users.
- Perform system upgrades and migrations to customers.
- Document system configurations, procedures, and solutions.
- Collaborate with network and solutions-sale teams to ensure smooth system implementation and integration of systems.
- Participate in project management activities, such as planning, budgeting, and resource
allocation.
- Work with stakeholders to understand business needs and translate them into technical solutions.
- Other duties as assigned by manager.
• Create Flexible packaging structure, innovative products, product specifications, standard test methods, and quality information to deploy to all concerned departments, and keep quality monitoring from sample production until commercial order to ensure quality performance.
• Raw material development to improve profitability, meet customer requirement, cost reduction and environmentally friendly.
• Analyze market requirements with the management committee to set a yearly product strategy plan.
• Manage research and development team for they can able help direct the future of company strategy.
• Present new ideas to corporate executives in order to gain permission to develop product lines.
• Handle problem analysis, solving, and service for customers and the company.
• Cooperate with the sales, purchasing, and Production teams and material suppliers for product quality.
• Build a close communication and relationship with customers as you provide technical knowledge and fast response on any customer request or issue.
• Cooperate with group company in ASEAN to researchers for product development projects.
• Support plant audits from customers or system certification bodies such as ISO, FSSC, BRC, and HACCP.
・ Receive, unload, and store incoming goods.
・ Pick, pack, and dispatch orders accurately.
・ Maintain a clean and organised warehouse/storage rooms
・ Conduct stock checks and report discrepancies.
・ Assist with general warehouse tasks as needed.
- Present and sell products to existing and prospective customers in Thailand.
- Deal with customer's request.
- Find potential with customers by market research.
- Maintain contact with customers in order to create good relationship.
- Oversea the stocking and inventory of goods to ensure timely supply of order.
- Proceed order process with ALICE and keep record.
- Report sales activity status to sales manager.
- Environmental Management System Implementation & Improvement (ISO14001).
- Quality Management System Implementation & Improvement(ISO14001).
- Implement and improvement about Environment and Safety.
- Others as per assigned by supervisor.
• Maintain existing clients and no need to find new clients
• Planning, coordinating and directing the distribution of chemicals products not only in Thailand, but also worldwide
• Analyzing the market situation utilizing various data executing business plans
• Planning to explore and develop in the industry unpenetrated
• Visit clients in Bangkok and around Bangkok (30%) / Office work & Documentation (Quotation etc.) 70%
• The website management.
• Work with the marketing communication team to execute marketing campaigns through media both online and offline media.
• Define and implement product strategies that align with business goals and customer needs.
• Conduct thorough market research to understand customer needs, market trends, and competitive products.
• Collaborate with cross-functional team to drive new product and marketing campaigns.
• Work with the marketing communication team to find an effective media platform that can reach out to target consumers most effectively.
• Monitor competitors and market movements.
• Analyze sell-in and sell-out data to monitor product performance and develop a plan if any.
• Track competitor's price as regular basis to ensure that our price is competitive.
- Design product for wiring device to comply with company's standard, customer request.
- Develop design change of product.
- Develop new product to launch in mass production. (StepC0-D1)
- Evaluate prototype of product and parts by standard laboratory.
- Analysis problems and find out countermeasure.
▪ Take care of both domestic and overseas customers (China, Malaysia, Indonesia, Vietnam, etc.)
▪ Build up business sales & market share and maintain current clients
▪ Seek new customers and introduce products to new markets.
▪ Constantly improve customer experience and satisfaction
▪ Developing business opportunity and sales lead via different business channels
▪ Coordinate with related functions to fulfil customers’ requirements.
▪ Annual and monthly sales planning management
▪ Monitor market trends and competitors’ activities
▪ Provide regular updates to ensure accurate forecasts are in place for both existing and new business.
▪ Arrange meetings with potential clients
▪ Generated, maintained and analysed summarize sale report to present weekly, monthly, and upon request
▪ Build long-term good relationships with key customers to maintain the business relationship via regular meetings i.e., quarterly business plan review.
▪ To be handled on tracking customer volume performance and updating latest customer status in the system
▪ Make the food samples (e.g., meat products, steamed fish paste, bakery, noodles, etc.) as samples to explain our products.
▪ Other tasks as manager’s assignment
You will be responsible for duties as a Sales Section Manager, including:
- Sales activities for Japanese companies (existing client support) and relationship building
- New business development
- Communication with suppliers
- Providing interpretation services
- Negotiation and relationship-building with customers and suppliers
- Coordination of shipping schedules
- Coordinate with internal and external related department
- Handle sales documents (Issue Invoice, Documentation Management, Preparation of a Quotation)
- Other tasks as assigned
1. Conduct operation & monitoring team to finalize all the related performance reports to be submitted with Customers in a certain time.
2. Answers all the customer’s questions regarding plant performance issues in various channels properly i.e. email, applications.
3. Analyze the data requested by Customers, line-Managers and any correspondences persons.
4. Collecting of all the performance reports & maintenance reports as a data centralization.
5. Support work permit proceeds to maintenance teams in order to access to all the sites properly.
This position is to be a maintenance center who can support line-Managers to supervise any maintenance activities correctly.
1) Coordinate among internal and external parties (more than 50 persons) whether international business or domestic business to give positively feedback to various customers within a certain time period.
2) Supervise electricians 6-7 persons with excellent interpersonal and communication skills even if older persons.
3) Supervise any documentation required by any landlords in order to do proper maintenance service with many customers based on various of customer’s conditions such as work permits, reports required by customers.
4) Associate in remote troubleshooting support as well as ability to make a drafted RCA reports to support line-Managers.
5) Conduct subordinate (2-3 Persons) to perform “Periodical maintenance” at any sites with suggestions and making reports properly.
6) Conducting subordinates to achieve any maintenance activities report such as failure reports, corrective reports until any maintenance procedures (if any).
7) Associate in any after sale service activities.
Other assignments from line-Managers.
- Sales activities for Japanese companies (Existing client follow-up) and related administrative tasks
- New business development (Responsible for sales activities targeting Chinese, Taiwanese, and Korean companies, utilizing language skills)
- Communication with suppliers
- Providing interpretation services
- Negotiation and relationship-building with customers and suppliers
- Coordination of shipping schedules
- Coordinate with internal and external related department
- Handle sales documents (Issue Invoice, Documentation Management, Preparation of a Quotation)
- Other tasks as assigned
- Bookkeeping for clients
- Prepare financial statements for clients.
- Payroll for clients
- Correct each monthly documents (including Invoice, Tax Invoice, WHT certification, Agreement, Detail Salary report, Bank statement, Inventory List etc), and record journals inExpress(Accounting software)
- Filling P.N.D. 1,2,3,53,54 and P.P.30,36 and P.N.D.50,51,90/91
Logistic Tasks
1.1 Prepare accurate proforma invoice, sales contracts, purchase orders and quotations according to the clients’ requests
1.2 Coordinate with supplier in Japan to confirm ex-factory date and plan for shipment as well as negotiating with suppliers about price, sample request, so on
1.3 Plan and check shipping schedule on both sea and air freight to confirm estimated time of departure (ETD) and estimated time of arrival (ETA) with clients
1.4 Actively keep clients updated about the order status if there is any unexpected issue such as production or shipment delay
1.5 Prepare necessary export and import documents and share with freight forwarders and courier companies
1.6 Work closely with freight forwarders and courier to complete custom clearance process and import/ export activities
1.7 Prepare stock summary report on monthly basis and send to accounting department
1.8 Manage the physical stock at company’s warehouses and arrange delivery both Thailand and oversea.
1.9 Perform stock audit with an external auditing company at year end
Customer Service Tasks
2.1 Reply to oversea customers ‘call/inquiries (About products, checking stock, delivery date etc.) and solve customers’ problem.
2.2 Hold regular meetings (online meeting) with main distributors and end users in oversea.
2.3 Receive forecast, place orders to HQ, compare the forecast with actual sales. (Analysis)
2.4 Handle oversea customers’ Pos.
2.5 Check PO contents compared to latest quotation and progress the order.
2.6 Issue oversea documents such as I/V, packing list and manage to send to oversea customers timely.
2.7 Issue domestic documents such as D/O, I/V, Tax Inv, Receipt, Billing Note etc. and manage to send to domestic customers timely.
2.8 Manage price list/selling record for each customer.
2.9 Make customer list
• Provide advice to the users for all IT infrastructure within the organization through ticket system, email, and phone calls.
• Keep the company network in secure condition by applying the most appropriate updated technology
• Keep improving company IT infrastructure to support all company activities by applying the most appropriate updated IT technology
• Create and maintain documentation of network configuration
• Interact and negotiation with vendors to secured network and service.
IT Process
• Manage software licenses and software contracts
• Manage and maintain the company's IT assets
• Coordinate the procurement of IT equipment
• Manage user accounts for employees
IT Infrastructure Support
• Provide initial support and troubleshooting for endpoint software, hardware, server, and network infrastructure
• Provide initial support and troubleshooting for Cloud/Infrastructure, including:
• O365 cloud service (Azure AD, Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, Defender, WIP, and others)
• AWS (Amazon Web Services) - Active Directory, File Server
• On-premise Server - Active Directory, File Server
• Network infrastructure: SD-WAN, Cisco Wi-Fi controller, Cisco access point, Cisco L2/L3 SW, Cisco router
• IP Phone System on Cisco CUCM
1. Finding inquiries from new and old customer 90%, maintain existing business client 10%
2. Can drive the car for visiting customer (Almost every day in outstation)
3. Having skills to coordinate and support sales activities
4. Working hard for achieve sales target
5. Aggressive and Positive thinking to make business
1. Plan the requirement of materials and control to supply to manufacturing per customer demand for all customers in a timely, cost-effective manner with the optimum inventory level
2. Provide the information on materials issues to management
3. Follow up department job efficiency in order to meet the target as required (KPI follow up)
4. Analyze inventory and take appropriate action to control inventory to be in optimum level
5. Overall warehouse management tasks
6. Job related to materials management as assigned
• Mastermind compliance policies and procedures for the organization as per assigned
• Report writing and finding dispute resolution
• Develop and implement a compliance program to ensure the organization operates in accordance with state laws and required company’s compliance
• Determine compliance metrics and establish a system for tracking any staffs in accordance with state laws and required company’s compliance
• Educate and train staffs on regulations and business practices
• Remain up to date on state laws related to the organization and update policies accordingly
• Perform compliance audits to determine whether establish procedures are being followed and where they can be improved.
• Create compliance resource library for staff members to reference when they have questions
• Check and draft correspondence, commercial agreements and legal documents
• Handling of ad-hoc queries when requested, taking, typing and circulation of minutes to meeting
• Prepare all the documents in both Thai and English
Managing for Control Valve Maintenance Business:
▪ To oversee, to guide and to coach the service team, ensuring they follow best practices and maintain service level agreements.
▪ To oversee and to assist in diagnosing issues of control valve, providing technical solutions for the best benefit of customers.
▪ To improve the customer experience, this can include organizing work schedules, improving efficiency and ensuring prompt problem solving.
▪ Maintaining Customer Relationships, to monitor issues and handling customer complaints, having strong problem-solving skills to address customer concerns and identify areas for improvement.
▪ Managing Costs, to manage the budget related to a Company’s Maintenance & Service department effectively.
▪ Quality Assurance oversees quality standards to ensure the company delivers the highest quality of control valve services and complying to all related Group Company’s quality policies.
Safety and Environmental Issues:
▪ To oversee and supervising the safety and environmental issues, ensuring a safe and healthy work environment and take steps to mitigate any risks in a workplace.